Support
KeepFirst is designed to make iPhone photo cleanup calmer: choose what to keep first, review everything else, and confirm deletion only when you are ready.
Contact
Email support@keepfirst.app for product support, bug reports, privacy questions, or accessibility feedback.
Please include:
- your iPhone model and iOS version;
- the KeepFirst version shown in the App Store;
- a short description of what you expected and what happened;
- a screenshot if it helps and does not expose private photos or personal information.
Do not send private photos unless they are necessary to explain the issue.
Photos permission
KeepFirst needs Photos access to show and organize your library. You can review or change access in Settings → Privacy & Security → Photos → KeepFirst.
If you granted limited access, KeepFirst can work only with the items you selected in iOS. You can add or remove permitted photos from the same Settings screen.
Review Bin and deletion
Photos you do not keep move to KeepFirst’s in-app Review Bin first. They are not removed from Apple Photos until you review the bin and confirm deletion through the standard iOS prompt.
After deletion, iOS normally places items in Photos → Albums → Recently Deleted for about 30 days. Apple Photos and iCloud settings remain the source of truth for recovery and synchronization.
Privacy
KeepFirst reviews photos and videos locally on your iPhone. The current app does not require an account, upload your photo library, include advertising, or use analytics SDKs. Read the full Privacy Policy.